Luxi Cars values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you access or use our website, mobile application.

1. Information We Collect

We may collect the following categories of information when you use our Services:

1.1 Personal Information:

• Name, email address, and phone number
• Driver’s license details and other identification documents
• Payment and billing information
• Date of birth and age for verification purposes.

1.2 Usage and Technical Information:

• IP address, browser type, and device identifiers.
• Details regarding how you interact with our Services, including pages viewed and features used.
• Location data, where enabled on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision and Management:

• Process vehicle bookings, rentals, and payments.
• Verify identity and eligibility.
• Provide customer assistance and respond to inquiries.

2.2 Service Improvement and Personalization:

• Analyze user behavior and service performance.
• Enhance user experience and tailor offerings.

3. Information Sharing

We may disclose your information in the following situations:

3.1 Service Providers:

• Information may be shared with trusted third-party partners who assist in operating our Services or conducting business activities.

3.2 Legal and Regulatory Compliance:

• We may disclose information to comply with legal obligations, enforce our policies, or protect the rights, safety, and property of Luxi Cars, our users, or others.

4. Data Security

We employ appropriate administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, or loss.

5. Your Choices and Rights

You have the following choices regarding your information:

5.1 Access and Update:

• You may review and update your personal information through your account settings.

5.2 Marketing Preferences:

• You can opt out of promotional communications by following the unsubscribe instructions provided.

5.3 Cookies and Tracking:

• Browser settings allow you to manage cookie and tracking preferences.

6. Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website or app with a revised effective date. Continued use of the Services signifies acceptance of the updated policy.

7. Copyright:

All content on the LuxiCars website/app—including text, images, graphics, and design—is the exclusive property of Luxi Cars. Unauthorized use, reproduction, or distribution without prior written consent is strictly prohibited.

8. Trademarks:

The trademark “LuxiCars,” its logo, and all associated branding displayed on this platform are the exclusive property of SARR TECHNOLOGIES. Unauthorized use or modification without prior written consent is prohibited under applicable trademark laws.

9. Disclaimer:

LuxiCars does not warrant the accuracy, completeness, or reliability of the information provided on its website or app, despite efforts to ensure content is based on reliable sources.

10. Policy Amendments:

LuxiCars reserves the right to modify this Policy in accordance with internal management decisions or applicable Government of India regulations.

11. Jurisdiction:

This Policy shall be governed by the laws of India. Any disputes arising from the use of the website/app shall be subject to the exclusive jurisdiction of the courts in Prayagraj.